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Fact Sheet
Main Reservations

Toll-Free (U.S., Guam & Canada) 1-866-733-6420
Worldwide direct: 808-923-3111
By email: reservations@outrigger.com

Guest Services:

Airline departure boarding passes delivered to hotel (Fee)
All New Fitness Center, open 24 hours
Automated teller machine
Bars/cocktail lounges - 2
Beach services
Business center with personal computer, printer, fax. Self-service. 24 hours.
Catering services
Child-care on request
Coin-operated laundry
Concierge
Daily Cultural Activities
Elevators
Family friendly accommodations
Group check-in
Guest parking 30 USD per day, valet only
Hertz Rental, open daily from 7:00 AM - 3:00 PM
Hospitality room
Ice machine
Laundry/dry cleaning valet
Luggage storage
Meeting rooms
Outrigger Activities Center tours, attractions, airport transfers
Outrigger Catamaran
Porter/bell service
Reception desk 24 hours
Restaurants on-site or in walking distance
Secured access to resort and all guest floors
Serenity Spa, now open with an expanded facility
Starbucks
Sun deck
Swimming pool
Wake-up call
Sundries store

Room Features:

639 rooms
32" flat-panel LCD televisions
Air conditioning
Alarm clock/radio - iPod, mp3 plug-in package
Balcony (except moderate rooms)
Bathtubs
Blackout drapes
Cable/pay TV movies/Nintendo
Coffee maker and complimentary coffee
Complimentary direct-dial phone calls to Oahu, neighbor islands, U.S. mainland and Canada, and toll-free numbers
Complimentary high-speed Internet access in guest rooms
Complimentary in-room safe
Crib on request
Daily maid service
Hair dryer
Iron and board
Refrigerator
Rooms for the physically challenged available
Smoke-free property


RESERVATION POLICIES

Room Rates:

Room rates are quoted in U.S. Dollars (USD) per room, for two persons, for these room categories:

Moderate (no-view)
City View
Partial Ocean View
Ocean View
Oceanfront
1 Bedroom Ocean View
1 Bedroom City View
1 Bedroom Ocean Front

Room rates do not include room service, restaurant meals, telephone calls, other guest services and incidentals, parking, taxes, or gratuities.

Family Plan:

No additional charge for children 17 years and younger sharing accommodations with parents in existing beds. No additional charge for children up to 2 years in crib.

Additional Persons:

50 USD per night will be charged for each additional person 18 years or older.

Room Capacity:

Maximum room capacities are as follows:
Moderate (no-view) - 3 persons
City View - 4 persons
Partial Ocean View - 4 persons
Ocean View - 4 persons
Oceanfront - 4 persons
1 Bedroom Ocean View- 4 persons
1 Bedroom City View- 4 persons
1 Bedroom Ocean Front- 4 persons
1 Bedroom Oceanfront Suite - 4 persons

Taxes:

Effective 7/1/2010: New tax rates is 13.962%. Rates do not include 9.25% Transient Accommodations Tax & 4.712% General Excise Tax. Taxes will be added to total charges at check-out. Tax rates are subject to change without notice and any increases will be passed on to the guest.

Reservation Guarantee:

A reservation is guaranteed with a valid credit card or cash deposit of the first night room rate plus tax due at time of booking.

Cancellation Policy:

Reservations must be cancelled 3 days or more prior to arrival to avoid a cancellation charge of the first night room rate.

Holiday Deposit and Cancellation Policy:

Applies to dates of stay December 22 - January 4. Reservations must be cancelled 15 days or more prior to arrival for full refund of deposit. Any reservation not secured with a cash deposit or credit card guarantee is subject to cancellation without notice.

Check-in/Check-out:

Check-in after 3 pm
Check-out 12 noon
Late check-out is subject to charge.


Reservation policies are subject to change without notice.

GDS Chain Code: OR
SABRE: 7727
Apollo/Galileo: 1046
Worldspan: ORF
Amadeus: HNLORF
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2169 Kalia Rd, Honolulu, Hawaii 96815-1989 Toll-free U.S., Canada, Guam: 866-733-6420|Phone: 808-923-3111|Fax: 808-924-4957
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